River Ash Bakery Reviews

River Ash Bakery is a cake shop located in Hougang, Singapore. They are known for their distinctive and on-trend birthday cakes. They use only the finest ingredients available in the market, ensuring that each cake tastes exceptional and boasts a stunning appearance. They offer an extensive range of traditional cake flavours and speciality fillings to cater to diverse palates. They also provide same-day delivery services in Singapore seven days a week, including Sundays.

Here are some examples of their offerings and their prices: - Mario Adventure Cake starts from S$108.00 - Little Bus Cake starts from S$98.00 - Gravity Tiger Beer Cake starts from S$108.00 - Dinosaur Cake starts from S$98.00

Please note that prices are quoted in Singapore Dollars (SGD). They do not charge GST or service fee. Orders are to be placed with at least 2 days in advance for standard, non-same day designs. Same-day orders are to be placed and confirmed by 1.30pm on the same day for collection/delivery at 4.30pm same day till closing.

The River Ash Bakery is open from 10.15am to 6.15pm from Monday to Saturday, and from 10.15am to 4.45pm on Sunday. Please note that Sunday visits are by appointment only. You can contact them at the number provided for appointments.

River Ash Bakery specializes in modern cakes, cupcakes, macarons, cookies, and sweets. Some of their popular products include a variety of creatively designed cupcakes such as Sprinkles Cupcake, Dinosaur Cupcake, Magical Unicorn Cupcakes, Rainbow Frosty Cupcake, and Edible Image Cupcakes. They also offer themed cupcakes like Baby Shark Cupcakes, Pony Cupcakes, Spider Cupcakes, and Avengers Superheros Cupcakes. In addition to cupcakes, they offer cakes like the Rustic Floral Roses and Baby's Breath Cake. All their products are hand-made and they strive to keep to the design elements closely. Please note that intense colors such as black or dark colors may result in color stains. They use food-grade coloring and are safe for consumption.

The payment method for River Ash Bakery is straightforward. Payments are to be made in full, either by Paynow or Credit Cards. All payments made online are secured and encrypted by Shopify Payments. Please note that prices are quoted in Singapore Dollars (SGD), and they do not charge GST or service fee. It's important to remember that orders are to be placed with at least 2 days in advance for standard, non-same day designs. For changes in order, please contact them with your order ID at least 5 days before the event.

River Ash Bakery has specific terms and conditions for their return and shipping policies.

For returns and cancellations, order cancellation will only be accepted 5 days prior to cake collection/delivery. Refunds made will be in the form of credits with a 2 year validity. If cancellation is due to a Covid-19 triggered event, cancellations are also made in credits. Due to hygienic reasons, they do not accept returns and refunds due to taste differing from expectation.

Regarding their shipping policy, orders are to be placed with at least 2 days in advance for standard, non-same day designs. Same-day orders are to be placed and confirmed by 1.30pm on the same day for collection/delivery at 4.30pm same day till closing. Same day orders also apply for next day orders. For other timings, customers are advised to check with them whether they can fulfill them. Payments are to be made in full, by Paynow and/or Credit Cards. All payments made online are secured and encrypted by Shopify Payments. For changes in order, customers are asked to contact them with their order ID at least 5 days before the event. For last minute changes, customers are advised to text them to see how they can help. Promotional/Sale items are not allowed to be used in conjunction with other promotion/discount codes. For add-ons, customers need to make sure the add-ons are paid and reflected in their confirmation. Non-payment will result in non-fulfillment of the add-on.